Madison Van Oort

Madison Van Oort is an independent scholar and user-experience researcher. She received her PhD in sociology from the University of Minnesota. She is the author of Worn Out: How Retailers Surveil and Exploit Workers in the Digital Age and How Workers Are Fighting Back, published by MIT Press in 2023.

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Worn out

June 22, 2023

A sociologist walks into clothing store—and encounters the low-tech anguish of fast fashion’s high-tech scheduling